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Drinking Water Ontario Mailing List

Sign up for the Drinking Water Ontario Mailing List to receive updates on regulatory changes, ministry educational materials, upcoming events and other information related to safe drinking water across Ontario! 

To subscribe, please email drinking.water@ontario.ca with “Subscribe” in the email subject line.

General Information Request

For general information or publication requests, please contact:

Ministry of the Environment
Public Information Centre
1st floor, 135 St. Clair Avenue West
Toronto, ON M4V 1P5
416-325-4000
1-800-565-4923

Email the Public Information Centre at: picemail.moe@ontario.ca

 Minister of the Environment

To write to the Minister of the Environment:

The Honourable John Wilkinson
Minister of the Environment
12th Floor, 135 St. Clair Avenue West
Toronto, Ontario  M4V 1P5

Email the Minister

Telephone: 416-314-6790
Fax: 416-314-7337

Registration of Drinking Water System

If you require assistance with registration and other submission forms, please contact the Ministry of the Environment at 1-866-793-2588 (Monday to Friday, 8:30 a.m. to 5:00 p.m.).

Small Drinking Water Systems

Small drinking water systems can include restaurants, seasonal trailer parks, summer camps, community centres, libraries, gas stations, motels, churches and many other public facilities.  For more information, call the Ministry of Health and Long-Term Care’s Safe Water Program Coordinator at 416-327-7623 or your local public health unit.

Spills Action Centre

To Report a spill or other environmental emergency, call the Spills Action Centre at 1-800-268-6060.

Pollution Reporting Hotline

For reporting acts of pollution, contact the 24 hour public hotline at: 1-866-MOE-TIPS (1-866-663-8477).

Email the hotline at: moe.tips.moe@ontario.ca

Source Protection

For questions related to the Clean Water Act, 2006, you can email:  source.protection@ontario.ca

DWIS Drinking Water Information System

If you require assistance with the Drinking Water Information System, please phone our Service Desk at 1-866-494-6663 and follow the menu instructions.

Contact HWIN

By Telephone:
If you have any questions or concerns, please call the HWIN Helpdesk for assistance at 1-866-HWIN MOE (1-866-494-6663). HWIN representatives are available from 8am to 5pm EDT.

By Email:
Email your questions and comments to the HWIN Helpdesk at: mailto:helpdesk@hwin.ca

By Mail:
135 St. Clair Avenue West
Environmental Monitoring and Reporting Branch, Area M
Ontario Ministry of the Environment
Toronto, ON M4V 1P5

Link to HWIN

Environmental Bill of Rights Office

To comment on an Environmental Registry notice, please refer to the contact person in the Environmental Registry notice.
To submit a comment about the EBR please contact:

Environmental Bill of Rights Office
40 St. Clair Avenue West
12th floor
Toronto, ON M4V 1M2

Email the EBR office at: Cathy.Clarke@ontario.ca

Link to the Environmental Registry

Certificates of Approval & Environmental Assessment

For information relating to Environmental Assessment activities, information on how to apply for a Certificate of Approval or information relating to an existing Certificate of Approval, please contact:

Ministry of the Environment
Environmental Assessment and Approvals Branch
2 St. Clair Ave. W, Floor 12A
Toronto, ON M4V 1L5

Phone: 416-314-8001
Toll Free: 1-800-461-6290
Fax: 416-314-8452

Email the Environmental Assessment and Approvals Branch at EAABGen.moe@ontario.ca

Link to information about Certificates of Approval

Link to information about Environmental Assessment Activities

Freedom of Information and Protection of Privacy

The Freedom of Information Office is responsible for implementing and administering the "Freedom of Information and Protection of Privacy Act" within the ministry and its affiliated agencies.

Mailing Address
12th floor, 40 St. Clair Avenue West
Toronto, ON M4V 1M2
General Enquiry: 416-314-4075
Fax: 416-314-4285

Link to the Freedom of Information and Protection of Privacy website for guidelines and request forms Freedom of Information Office Contact List

Ministry's regional/district/area offices

The regional/district/area offices are responsible for delivering programs to protect air quality, protect surface and ground water quality and quantity, manage the disposal of wastes, ensure an adequate quality of drinking water and control the use of pesticides.

Regional/district/area offices

INFO-GO

Use the Telephone Search or Services & Offices Search to find names, phone numbers, addresses, e-mail addresses and descriptions of Ontario government offices.

Website Technical Inquiries

For technical inquires regarding this web site, please email the Webmaster at: webmaster.moe@ontario.ca