Program or Service Description:
Applicants hoping to proceed with an approval under the Environmental Assessment Act must first develop a Terms of Reference (ToR) for their proposed action and have it approved by the Minister of the Environment (Minister). The proponent is required to consult on the preparation of a ToR, and document the results of the consultation prior to submission of the ToR to the ministry. Proponents are also required to give public notice of formal submission of their ToR to the ministry.
The regulated timelines indicate that the Minister make a decision on the ToR within 12 weeks from the date of formal submission to the ministry.
Overall:
We are committed to the OPS service principles (i.e., accessible, responsive, reliable, caring, accountable; consistent, predictable, transparent, continuous improvement) and OPS common service standards (i.e., response times to general phone calls, mail, email, fax) as outlined in the ministry's service charter.
Program or Service-specific Standards:
- We will acknowledge receipt of your Terms of Reference within 5 business days
- Feedback on the process or any other inquiries can be directed to the ministry's Public Information Centre and a response will be provided within 15 business days
Program or Service Information:
Information regarding the Environmental Assessment Terms of Reference is available on the Ministry web site at: http://www.ene.gov.on.ca/en/eaab/terms.php.
Program- or Service-specific Feedback:
Those interested in information about Ontario's environmental assessment process should consult the Ministry of the Environment's website, or contact the ministry at:
Ministry of the Environment
Environmental Assessment and Approvals Branch
2 St. Clair Avenue West, Floor 12A
Toronto, Ontario M4V 1L5 Canada
Telephone: 416-314-8001
Toll Free: 1-800-461-6290
Fax: 416-314-8452
E-mail: eaabgen.moe@ontario.ca
Website: www.ene.gov.on.ca/envision/ea/index.htm
General Feedback:
Feedback on the ministry's service delivery is welcome through the following channels:
| Online: | MOE Internet site under Contact Us |
| In person: | At any ministry front counter office across the province |
| Telephone: | 416-325-4000 or 1-800-565-4923 |
| TTY: | 416-326-9236 or 1-800-515-2759 |
| Fax: | 416-325-3159 |
| Email: | picemail.moe@ontario.ca |
| Mail: | Public Information Centre 135 St. Clair Ave West, 1st Floor Toronto, Ontario M4V 1P5 |
