Contacts

Public Information Centre

For general information about the Permit to Take Water program.

Phone:
Local: 416-325-4000
Toll Free: 1-800-565-4923
TTY:
Local: 416-326-9236
Toll Free1-800-515-2759
Email:
picemail.moe@ontario.ca

A completed Permit to Take Water application, required supporting materials and applicable payment should be sent to:

Ministry of the Environment
Attention: Permit to Take Water Director
Environmental Assessment and Approvals Branch
2 St. Clair Avenue West, Floor 12A
Toronto, ON
M4V 1L5

Tel. (416) 314-8001
Toll Free  1-800-461-6290

Regional Offices

If you have questions about the requirements of the Permit to Take Water program or filling in the application form, please contact the Ministry of the Environment regional office located in the area where you plan to take water. 

If you are planning to submit a Category 3 PTTW application or an application that may include several water taking sources (which may be related to a single purpose), we strongly encourage you to call your regional office to arrange a pre-submission consultation to ensure your submission is complete, well organized, and includes the relevant information to allow us to process your application as quickly as possible.

Water Taking Reporting System (WTRS)

Phone:
Toll Free: 1-877-344-2011
Local (Toronto Area): 416-235-6322
Email: WTRSHelpdesk@ontario.ca